Network Specialist

General Accountabilities

• Researching advanced technology trends in area(s) of expertise. 
• Identifying emerging trends and initiating research projects for team members. 
• Designing innovative solutions using new technologies. 
• Recommending short-term alternatives when appropriate. 
• Creating prototypes and leading initial development and testing through to production.
• Defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded. 
• Escalating problems as required based on SLAs.
• Developing client satisfaction and capacity planning metrics.
• Coordinating assessment of emerging technologies typically as the lead subject matter expert.
• Evaluating and recommending new projects or tools for the organization.
• Overseeing cost-benefit analysis and presenting options to management teams.
• Assisting in the resolution of support issues escalated by senior operations or development personnel.
• Providing technical expertise across business functions.
• Articulating the relationship between business and the data and technology that support the business.
• Identifying opportunities to improve business processes via new technologies.
• Making recommendations and influencing long-term technology strategy and planning for multiple business units.
• Assisting in the development of RFPs and responses to new business opportunities.
• Acting as subject matter expert to various project teams.
• Determining dependencies and prerequisites.
• Creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with the project timeline.
• Defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation.

 

Job Qualifications

Education:

• Bachelor's degree preferred.
• ITSM foundation training is required.
  
  

Experience:

• Bachelor's degree in IT discipline preferred. 
• Minimum 5 years of experience in Information Technology. 
•  Minimum 3 years of experience with design, implementation, configuration, and troubleshooting enterprise-level WAN/LAN technology including Cisco ASR and ISR routers, 
• Cisco Catalyst switches, and Nexus switches; experience with DCNM, VXLAN, ACI, OTV, and Fabric Path preferred. 
•  Minimum 3 years of experience designing, configuring, and troubleshooting WAN protocols and technologies including BGP, EIGRP, OSPF, MPLS, DMVPN, VRF, and GRE/IPSec tunnels; experience with ISIS, Multicast, preferred.
• Minimum 3 years of experience designing, configuring, and troubleshooting LAN protocols and technologies including VLAN, Spanning-tree, VTP, 802.1Q, HSRP, GLBP, VPC, and EtherChannel. 
• Minimum 2 years of experience with management, configuration, and troubleshooting of an enterprise level wireless environment using Cisco WLCs (5520 and 5508) and APs. • Minimum 2 years of experience with management, configuration, and troubleshooting of Cisco ISE with 802.1x implementation.
• Minimum 2 years of experience with management, configuration, and troubleshooting of multi-context Cisco ASA firewalls; experience with Cisco Firepower Threat Defense and Firepower Management Console preferred.
•  Minimum 2 years of experience with management, configuration, and troubleshooting of F5 environment running LTM, GTM, ASM, and BigIQ.
• Experience with configuring and troubleshooting Viptela SDWAN.
• Experience with applications Cisco DNAC, Cisco Prime, Splunk, SolarWinds, Infoblox, Wireshark. • Working knowledge of policy-based routing, CoS/QoS, RADIUS, TACACS+, SNMP, NTP, and IPv6. • CCNP or equivalent competence.

Professional Skills:

• Strong route/switch experience (CCNP-RS or higher) is required. 
• Cisco Nexus experience (configuring/troubleshooting) is required. 
• DCNM experience preferred. 
• Cisco Firepower and multi-context ASA experience are required. 
• Cisco wireless (WLC) experience required. 
• Cisco Viptela SDWAN experience preferred. 
• Cisco ISE experience preferred. 
• Cisco Umbrella experience preferred.